Privacy Policy

Information you send to us

When you use a contact form, you provide your name, email address, phone number, subject and message. We use that information to respond to your enquiry and maintain appropriate business records.

When you apply for a job, you provide your name, email address, phone number, application message and, if you choose, a résumé. We use that information to assess your application, contact you about recruitment and maintain appropriate hiring records.

The website uses automated spam and security tools, including Google reCAPTCHA and Akismet. These services may process technical information such as your IP address, browser information and interaction signals to identify abuse. Google reCAPTCHA is governed by Google’s Privacy Policy and Terms of Service.

Necessary website technology

Necessary technology supports website security, language selection and your privacy choice. The site stores your analytics and advertising preferences in your browser under tdi_consent_v1. This preference remains until you change it, clear your browser storage or your browser removes it.

Optional analytics

If you allow Analytics, the website loads Google Analytics 4. It helps us understand page use, traffic sources, devices and successful form submissions. A successful form-submission event contains the contact-form identifier and website language only; it does not include your name, email address, phone number, application, résumé, subject, message or other form contents.

Google may process analytics information according to its Privacy Policy.

Optional advertising measurement

If you allow Advertising, the website loads Google Tag Manager containers that support Google Ads, Microsoft Advertising and campaign call measurement. These services may process advertising identifiers, page and campaign information, browser or device information and successful form-submission events to measure advertising performance.

Google’s use of information is described in its business-data notice and Privacy Policy. Microsoft’s use of information is described in the Microsoft Privacy Statement.

Your privacy choices

Analytics and advertising technologies remain off until you make a choice. You can accept all optional technologies, reject them, or enable Analytics and Advertising separately. Use the Privacy choices button at the bottom of the website to change your selection. A browser Global Privacy Control or Do Not Track signal defaults the optional categories to off.

Changing your selection to off prevents the site from loading optional measurement on later page views and asks supported services to use denied consent. Clearing previously stored third-party data may also require your browser’s privacy controls.

Retention and service providers

We retain enquiries and job applications for as long as reasonably needed to respond, assess applications, maintain appropriate business or hiring records and meet legal or security requirements. Analytics and advertising information is retained according to Troy Dualam’s account settings and each provider’s policies. Our service providers may process information outside your province or country, subject to their privacy and security terms.

Your questions and requests

You may ask about personal information you have provided, request a correction, or ask how it is being used. Legal or record-keeping requirements may limit some requests.

Changes to this notice

We may update this notice when the website, service providers or legal requirements change. The latest version and update date appear on this page.